NDIC Quarterly Vol. 35 No. 12 2020 Article Mediating Role of Central Bank of Nigeria’s Regulations on the Agent Banking and Mobile Payment Sustainability Strategies in Nigeria


2.0 Literature Review 68; 3.0 Methods 72; 4.0 Results 78; 5.0 Discussion of Results 81; References 85;

The study explores the mediating role of CBN’s regulations on the agent banking and mobile payment sustainability strategies in Nigeria. The arguments are that agent banking decomposed as separation of ownership and control; risk preference; information asymmetry and moral hazards would enhance the sustainability of the strategies in some cases but would enhance it better if there were regulations. To this effect, an electronic survey was carried out via WhatsApp on a total of 745 registered agent banks in Ebonyi State, Nigeria. Only 268 registered agent banks responded to the questionnaire, and the data gathered were analyzed using the Hayes’ mediation model.