NATIONAL Open University of NigeriaCourse developed by Osita AgbuCourse edited by E. Remi Aiyede2025-09-152025-09-152022https://nou.edu.ng/coursewarecontent/PCR115%20INTRODUCTION%20TO%20CONFLICT%20RESOLUTION%20PROCESSES%201.pdfhttps://nou.edu.ng/coursewarecontent/PCR115%20INTRODUCTION%20TO%20CONFLICT%20RESOLUTION%20PROCESSES%201.pdfhttps://nigeriareposit.nln.gov.ng/handle/20.500.14186/2213PCR 115 Introduction to Conflict Resolution Processes 1 is to introduce you to the concepts and strategies of conflict resolution as a fundamental aspect of guaranteeing societal peace and harmony.• Understanding conflict and process of conflict resolution. • Conflict handling styles. • Strategies of conflict resolution. • Communication in conflict resolution. • What is alternative dispute resolution? • Negotiation. • Types of negotiation. • Strategies of negotiation. • What is mediation?. • Skills of mediation. • Types and strategy of mediation. • Conditions for successful mediation. • Understanding peace. • Peace support operation. • Basic standards in international law and humanitarian principles. • Early warning and preventive measures and deployment. • Peace building. • Multi-track diplomacy in peace building. • Gender-inclusive peace building. • International humanitarian law on the protection of civilians and vulnerable group.enBook